Friday, December 31, 2010

Magic Jack a good buy ?

Okay I bought the Magic Jack about two months ago. I looked up various reviews stating that the call quality was horrible and the customer service was horrible but the people that were posting problems obviously knew nothing of what they were talking about.

First of all you can't buy the Magic Jack and have a dial-up connection. Easy resolution, test your speed before hand. I'm on a DSL connection and it works great as long as I'm not downloading anything. The program did take a while to install and tech support was horrible I do admit. I've been using a 4 dollar headset instead of a phone because I don't see the point in buying a phone if I am the only person that will be using it.

I would say the pros are that I got a 1 year plan and it was only 35 dollars. I bought it on Ebay. The call quality isn't bad at all, when my niece is on Facebook however, I do hear a little skip here and there but nothing to whine about. The tech support is bad in my opinion because they're limited on what they can say. I called when my phone was down for "maintenance" from a separate phone and the only answer I received was "We're working on it" and there was no date or time given when it would be up and working again.

But for the months I've had it has already payed for itself, when I get a voice mail it sends it to my e-mail for easy listening or you can call from practically anywhere, just call your Magic Jack phone number hit the (*) key and enter password and ta-da. I'm probably going to buy another year I rate the product a 3 out of 5 easily.

Easy to install if your computer savvy, It can be a pain because the auto play on my computer is turned off and I had to go into my settings to turn this option on. I think it's worth the money and I recommend other people to buy it. It would make a great birthday gift.

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